Action Required

We need to confirm your account details

We’ve attempted to contact you regarding your broadband account but haven’t been able to reach you. Please complete the form below so we can confirm your details and restore your service.

Once you submit this form, your service will be restored and a member of our team will contact you shortly.

Submit your up-to-date contact details

Hint: It will start with HT, EB or FB (e.g. HT123456).
Use the best number for our team to reach you on.
Call us instead

What happens next

Once your details are submitted, your service will be restored and our team will contact you to confirm any outstanding actions.

If you’re unable to submit the form, please call us using the number below.

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